🏥 Clinic Dashboard

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Leads & Appointments

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NamePhoneTypeConcern DateTimeConfirmedStatusRatingNotesActions
No leads yet.

💬 Top questions

    🧩 Questions we couldn't answer

    Recurring messages the bot couldn't handle — good candidates for new features/replies.

      Appointments

      Working hours

      These hours decide which dates and time slots the WhatsApp bot offers patients — set each day separately.

      Monday

      Days marked "Closed" are left as-is.

      Meal times

      Medicines are prescribed relative to meals ("after breakfast"). These are the times the bot assumes your patients eat, so it knows when to send each reminder.

      Treatments

      What the WhatsApp bot quotes, describes, and matches patient messages against — add, edit, or remove treatments here.

      NameStarting priceDurationKeywords

      FAQ

      What the AI answers general patient questions from (e.g. "what is PRP", "is it painful") — add, edit, or remove entries here.

      QuestionAnswer

      Team members

      EmailRole

      Clinic profile

      Shown to patients when they ask about booking a consultation. Leave blank or type "Free" if consultations don't cost anything.

      Inside this window before an appointment, patients are routed to your team instead of cancelling/rescheduling via WhatsApp themselves. You can still cancel/reschedule for them anytime from the Leads table.

      Google review QR

      Patients rating us 4-5 stars get this automatically on WhatsApp. You can also print it for your front desk.

      Google review QR code

      Open review page ↗

      Online payments (Razorpay)

      Connect your own Razorpay account so patient payments land directly in your bank account. Payments aren't part of the WhatsApp booking flow yet — once connected you can generate a payment link for any booking and send it yourself.

      Find these under Settings → API Keys and Settings → Webhooks in your Razorpay dashboard. Secrets are never shown again after saving.

      Add this URL in Razorpay → Settings → Webhooks, subscribed to the payment_link.paid, payment.captured and payment.failed events.

      Google review QR ✨

      Turn happy patients (4-5★ in-chat ratings) into real Google reviews — an AI-assisted review writer plus a printable QR for your front desk. This is a paid add-on and isn't enabled for your clinic yet — contact us to turn it on.

      Preview & finish

      This is what patients will actually see on WhatsApp, generated live from what you just set up.

      Bot greeting

      
        
      
        
      
          
      Hours
      
          
      
        
      
        
      
          
      Treatments ()
      
          
        
        
        
      
        
    
        

    
    
        
      
        
        
        
          Add booking
          
        
        
        
        
          
          
          
          
          
          
          
          
          
          
        
            
            
          
        
        
        
      
        
    
        

    
    
        
      
        
        
        
          Reschedule — 
          
        
        
        
        
          
          
          
          
          
        
            
            
          
        
        
        
      
        
    
        

    
    
        
      
        
        
        
          Add treatment
          
        
        
        
        
          
          
          
          
          
          
          
        How long one appointment of this treatment takes — controls what times the bot and dashboard offer patients.
        
          
          
        Only matters if you offer more than one — the bot then groups its menu under these headings. Leave blank if your clinic does just one thing.
        
          
          

          
        
            Hindi / Hinglish versions
            
        
              Shown to patients chatting in Hindi or Hinglish instead of the English above. AI-drafted —
              always review before saving. Leave blank to keep showing English to those patients.
            
        
            
            
            
            
            
            
            
          
        

          
        
            
            
          
        
        
        
      
        
    
        

    
    
        
      
        
        
        
          Before/after photos — 
          
        
        
        
        Sent to patients on WhatsApp when they ask to see results for this treatment.
        
        
        
        
        
          
          
          
          
        
            
            
          
        
        
        
      
        
    
        

    
    
        
      
        
        
        
          Medicines — 
          
        
        
        
        The bot sends this patient a reminder at each dose time. The reminder itself just says "time to take your medicine" — if they reply asking which one, the bot answers with the details below.
        
        
        
          
          
        Off by default — turn it on once the patient agrees to receive reminders.
        
        
        
        
        
        
        
          
          
        
          
        
          
          
        
            
            
          
        
        
        
      
        
    
        

    
    
        
      
        
        
        
          Appointments — 
          
        
        
        
        
        
        
      
        
    
        

    
    
        
      
        
        
        
          Add FAQ
          
        
        
        
        
          
          
          
        
            
            
          
        
        
        
      
        
    
        

    
    
        
      
        
        
        
          Edit team member